Terms of Service

1. The service

ClawBots is a managed AI family assistant operated by Muscled Inc. (“we,” “us,” or “ClawBots”). When you subscribe, we provision a dedicated AI agent (Hermes) for your family. The agent runs in an isolated container on our infrastructure, talks to your family through Telegram, and helps with things like family lists, reminders, calendar entries, and shared memory.

ClawBots uses third-party large language models (currently Google’s Gemini, via OpenRouter) to generate replies. We do not operate those models and are not responsible for their underlying behaviour.

2. Account eligibility

You must be at least 18 years old to create a ClawBots account. By signing up, you represent that you are an adult and have the legal authority to enter into these Terms.

ClawBots is designed for whole families. As the account owner, you may add family members, including children. If you add a child under 13, you are providing verifiable parental consent under the Children’s Online Privacy Protection Act (COPPA) for that child to use the service under your supervision. You are responsible for the actions and content of every family member you add, including minors.

You are responsible for keeping your password and Telegram credentials secure, for any activity that occurs under your account, and for keeping your contact and billing information accurate.

3. Acceptable use

You agree not to use ClawBots to:

• generate, distribute, or facilitate illegal content of any kind;
• harass, abuse, or harm any person, including using the bot to direct abusive content at a child;
• attempt to jailbreak, prompt-inject, or otherwise manipulate the bot into producing content that violates these Terms or the policies of the underlying AI provider;
• resell, sublicense, or share your ClawBots account or instance with third parties;
• scrape, mass-export, or systematically harvest data from the service;
• transmit malware, attempt to break out of your isolated container, or attack our infrastructure;
• violate the acceptable-use policies of OpenRouter, Google (Gemini), Telegram, or any other sub-processor.

We apply fair-use rate limits per family to keep the service running well for everyone. We may adjust these limits at any time. Sustained abusive traffic may result in throttling or suspension.

4. Subscription and billing

ClawBots is sold as a recurring monthly subscription. By subscribing, you authorise Stripe to charge your payment method on the cadence shown at checkout. All prices are shown on our pricing page and exclude any applicable taxes, which are your responsibility.

Subscriptions renew automatically at the end of each billing period unless you cancel beforehand. You may cancel at any time from your dashboard or by emailing support@claw-bots.com. Cancellation stops future charges. Because the service is provisioned and consumed continuously, we do not offer refunds for the unused portion of the current billing period; your access continues until the end of the period you have already paid for.

We may change prices for new billing periods. Existing subscribers will receive at least 30 days’ notice by email before any price change takes effect. Continued use after the effective date constitutes acceptance of the new pricing. If you do not accept, you may cancel before the change takes effect.

If a payment fails, we will retry it over a short grace period and notify you. If we still cannot collect payment, we may suspend your family’s instance until the balance is settled. Continued non-payment may result in termination and deletion of family data in line with the schedule in our Privacy Policy.

5. AI-generated content disclaimer

ClawBots uses AI models to generate replies. AI output can be inaccurate, incomplete, inappropriate, or out of date. You should not rely on the bot for medical, legal, financial, mental-health, or other professional advice. The bot is not a substitute for a doctor, lawyer, accountant, therapist, or any other licensed professional.

You are responsible for how you and your family use the bot’s output. If you are a parent, you are responsible for supervising children who interact with the bot and for setting appropriate expectations about what the bot can and cannot do.

6. Your content and our license

Your family owns the lists, calendar entries, memory facts, and other content you create through ClawBots. You grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, transmit, display, and process that content solely to operate the service for you (including sending it to our LLM sub-processor to generate replies).

We do not use your family’s content to train AI models for any other customer or for any general-purpose model.

7. Suspension and termination

You may cancel and close your account at any time from your dashboard. When you do, we stop billing you, and we delete your family’s data within the timeframes described in the Privacy Policy.

We may suspend or terminate your account, with or without notice, if you breach these Terms, abuse the service or other users, fail to pay, or engage in conduct that we reasonably believe could harm ClawBots, our infrastructure, or other customers.

Provisions that by their nature should survive termination — including payment obligations already incurred, intellectual-property rights, disclaimers, limitation of liability, indemnification, and governing law — survive termination of your account.

8. Warranty disclaimer

ClawBots is provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, timely, secure, or error-free, that the bot’s output will be accurate, or that any data will not be lost.

9. Limitation of liability

To the maximum extent permitted by law, neither ClawBots nor its officers, employees, or agents will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your use of (or inability to use) the service, even if we have been advised of the possibility of such damages.

Our total cumulative liability arising out of or relating to these Terms or the service will not exceed the amount you paid to ClawBots in the twelve (12) months immediately preceding the event giving rise to the claim. Some jurisdictions do not allow some of these limitations, in which case they apply to the fullest extent permitted by law.

10. Indemnification

You agree to defend, indemnify, and hold harmless ClawBots and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with: (a) your use of the service; (b) your content or the content of any family member you add; (c) your breach of these Terms; or (d) your violation of any applicable law or the rights of a third party.

11. Governing law and disputes

These Terms are governed by the laws of Province of Ontario, Canada, without regard to its conflict of laws principles. You and ClawBots agree to first attempt to resolve any dispute informally by emailing support@claw-bots.com. If a dispute cannot be resolved informally, it will be subject to the exclusive jurisdiction of the competent courts of Province of Ontario, Canada, unless mandatory consumer-law protections in your country of residence provide otherwise.

12. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify the account owner by email. Continued use of the service after the change takes effect constitutes acceptance of the revised Terms. If you disagree with a change, your only remedy is to stop using the service and cancel your subscription before the change takes effect.

13. Contact